VCA Bradshaw Animal Hospital at 9609 Bradshaw Road in Elk Grove, California

Customer Reviews about VCA Bradshaw Animal Hospital

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  My sister was visitibg from out oftown on vacation and while here her 14 year old dog had a seizure. The dog was taken to a nearby veterinarian that checked her out for possible poisoning and other things. All tests came back negative. Two days later, the dog had another seizure, wetting herself, unable to walk after, seemingly blinded and having labored breathing. This was in the middle of the night. My sister and brother-in-law were very upset and realized she had had a possible stroke. They watched her and babied her for several hours but things just worsened. They made the pain staking decision to take her in and have her euthanized because she was not in good condition. Upon arriving at Bradshaw, both the clerk and the technician in the front were unprofessional and somewhat giddy to my sister's feelings and horrified story of having to put her companion of 14 years down so unexpectedly. They showed no empathy or understanding. My sister was told that the doctor on duty would examine her dog first. While waiting the girls continued to snicker at my sister's position. The doctor, after waiting some time, came in and asked a few questions. Her response, without any examination, was cold and casual. She merely stated,"Well, I guess it's her time.". "If you'd like to stay with her it's another forty dollars.". They swiftly took the dog from my sister's arms and walked out. The entire situation was handled poorly and unsympathetically. My sister received no knowledge, no support and definitely no friendliness. Just a bill for services and a broken heart. Also wondering if her dogs last moments were handled with care and comfort and even taken care if humanily. I have since looked up other emergency vets in the area just in case I should need a doctor after hours. I can honestly say I will try to avoid Bradshaw Emergency Vet in Elk Grove, Ca
  September 03, 2017

  by Laurie Ortega
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  I have been taking all of our animals here for 4.5 years now. Thousands of dollars. At first, we loved them. The teams were attentive and compassionate. Over the last year, out of our 6 visits, two surgeries and one dog that reached the end of her days... their service, compassion and organization has plummeted. The most recent surgery has forced us to use them two more times for follow up. After that, we will never return. Sad, there are a couple of great doctors there. Unfortunately they are over worked, surrounded by a team that is there for just the job, and seemingly a management/ownership team that is not engaged. Tarna, Elk Grove/Wilton Resident for 7 years.
  June 16, 2017

  by Tarna Corporate Escape Artist

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About VCA Bradshaw Animal Hospital in Elk Grove